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#AceNewsRoom With ‘Kindness & Wisdom’ Sept, 23, 2022 @acebreakingnews
#AceBreakingNews – Optus says it has been hit by a cyber attack that has compromised customer information: The ACSC website has step-by-step guides on how to apply these tips on Apple, Android, and Windows devices.
Optus has been hit by a cyber attack that has compromised customer information, the telecommunications company says in a statement.
Information that may have been exposed includes customers’ names, dates of birth, phone numbers and email addresses, Optus says.
For some customers, addresses and ID document numbers such as driver’s licence or passport numbers have been exposed.
The breach involves both current and former customers, Optus CEO Kelly Bayer Rosmarin told the ABC.
“It’s just too early for us to give specific numbers. It is a significant number and we want to be absolutely sure when we come out and say how many [customers have been affected].”
The company says it has shut down the attack, notified the Australian Federal Police, and is working with the Australian Cyber Security Centre on the issue.
“We are devastated to discover that we have been subject to a cyber attack that has resulted in the disclosure of our customers’ personal information to someone who shouldn’t see it,” Ms Bayer Rosmarin said in a statement.
Optus says it does not know if anyone has suffered any harm as a result of the breach, but they have encouraged customers to have “heightened awareness” accounts.
“Including looking out for unusual or fraudulent activity and any notifications which seem odd or suspicious,” Ms Bayer Rosmarin said.
Payment details and account passwords have not been compromised, Optus said.
Minister for Cyber Security Clare O’Neil said the Australian Cyber Security Centre was aware of the breach and was providing advice and technical assistance.
The Australian cyber security organisations have seen broad targeting of Australians and Australian organisations by state actors and cybercriminals seeking to steal sensitive data.Cyber expert says Optus breach ‘very significant’ by Australian standards
Optus said it has notified the Australian Federal Police, the Office of the Australian Information Commissioner and other regulators.
“I can’t go into the details of the work, but we have a very committed cyber team who is doing everything they can to identify the scope and scale of what information has been accessed,” Ms Bayer Rosmarin told the ABC.
Affected account holders should be notified soon, Ms Bayer Rosmarin said, adding that customers could take specific actions to ensure their own cyber security.
“Passwords weren’t compromised. So the main action for everybody is to just have an increased vigilance, so that we can spot if this data is being used early and prevent it being used for more customers,” she said.
What we know about the Optus cyber attack, and how to strengthen your online security
Both current and former Optus customers may have potentially been involved in a data breach as a result of a cyber attack on the telecommunications company.
Optus says it noticed “unusual activity” yesterday afternoon and is now working with the Australian Cyber Security Centre and the Australian Federal Police.
Here’s what we know about the attack, and how you can boost your online security.
Which type of data may have been exposed?
Optus says the type of information which may have been exposed includes:
- Customers’ names
- Dates of birth
- Phone numbers
- Email addresses
For a subset of customers:
- ID document numbers such as driver’s licence or passport numbers
Optus says payment details and account passwords have not been compromised. I bet they haven’t.
Additionally, Optus services, including mobile and home internet, are not affected, and messages and voice calls have not been compromised.
The company says Optus services remain safe to use and operate as per normal.
Who has been impacted by the cyber attack?
Optus CEO Kelly Bayer Rosmarin says both current and former customers may have potentially been affected by the cyber attack.
Ms Rosmarin says the amount of people affected is “significant” but stopped short of revealing a specific number, saying it’s still too early.
“We want to be absolutely sure when we come out and say how many,” she told ABC’s Afternoon Briefing.
“We’re so deeply disappointed because we spend so much time and we invest so much in preventing this from occurring.
“Our teams have thwarted a lot of attacks in the past and we’re very sorry that this one was successful.”Optus is encouraging customers to increase their vigilance across their accounts. (AAP: Dan Peled)none
How can I strengthen my cyber security?
While Optus says they’re “not aware of customers having suffered any harm,” the company is encouraging people to have “heightened awareness across their accounts, including looking out for unusual or fraudulent activity and any notifications which seem odd or suspicious.”
CHANGE PROVIDERS IMMEDIATELY
For customers believed to have heightened risk, Optus says it will undertake “proactive personal notifications” and offer “expert third-party monitoring services.”
Cyber Security Minister Clare O’Neil says all Australians need to strengthen their cyber defences to help protect themselves.
The Australian Cyber Security Centre (ACSC) recommends:
- Updating your devices to protect important information
- Protecting your accounts with multi-factor authentication
- Backing up data regularly to the cloud or an external hard drive
The ACSC website has step-by-step guides on how to apply these tips on Apple, Android , and Windows devices.
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